We require a 50% deposit on all items reserved in advance. The remainder to be paid two days prior to event date. Reservations are for a specific date; thus deposits are refundable only if order cancelled 48 hours prior to event date. NO EXCEPTIONS!
RESPONSIBILITY FOR THE EQUIPMENT REMAINS WITH THE RENTER FROM THE TIME OUT UNTIL THE TIME OF RETURN. Please be sure equipment is secured when not in use, and protected from the weather and human error.
Damage waiver is mandatory on all rental equipment at an additional cost. Damage waiver relieves customer of liability for accidental damage to the rented item(s)and for loss due to fire, collision, windstorm, upset and riot. Waiver does not cover loss due to theft, burglary, misuse or abuse or any other loss due to failure to care for the rental item(s) while under contract. It is non-refundable.
Delivery is available at a no fee in the Austin area. Service to surrounding areas available upon quote. Delivery should be scheduled in advanced and is to a first floor entry level, dock, or driveway near garage. All equipment is left stacked in one central location and we ask it be in the same location for scheduled pickup. Any delivery/pickup requiring further service will be charged out at a higher price. Equipment must be protected from the weather/sprinkler system at all times!
The Royal Throne chair rental fee includes delivery 30 miles from Austin, TX. If your venue is outside of the 30 miles from Austin, TX, there is a $0.58 per mile fee. Our team is more than happy to deliver your rental items as early as 9am (the earliest) and our last pick up is at 11pm.
Each Royal Throne chair rents for $125 an hour, this fee includes delivery up to 30 miles. Upon delivery our team will set up the chair(s) to a ground floor location. At pick up, our team will cover and remove the Royal Throne chair(s) from venue.
Yes, we deliver and pick-up all of our rental items (delivery rates vary). This helps limit damage to our rental inventory as well as other liability issues. Our delivery start as early as 9am and our last pick up is at 11pm. Need the rental items longer? Late night pick up are available for an additional $100. Please email us.
Yes. Set up and take down services are available at no additional charge.
No, not clean, but we do request upon pick up all rental items are debris-free. We have a specific cleaning process for the linens that protect the color and texture of the chair. Chairs can be damaged if it is not cleaned properly.
We accept MasterCard, Visa, Discover, American Express. In order to reserve the requested linens we require 50% non-refundable retainer, which is will be applied to your rental total. Your final payment is due two days before the scheduled delivery date.
All items have a listed replacement value. If chair(s) is lost or returned torn, burned, wax/candle drippings, mildewed or soiled beyond cleaning, the replacement value will be charged in addition to the rental charge. Customer agrees that replacement cost is not a purchase of the damaged item.